Your order will be processed and dispatched within 1 to 5 business days. The exact timeline depends on the shipping option you select at checkout.

For detailed information on production times and estimated delivery, please visit our FAQ page.

To minimize waste, please avoid sending your old phone case to a landfill. We encourage you to recycle it responsibly.

Together, let's build a greener future for generations to come.

How protective are your phone cases?
Our Tough phone cases offer superior protection through a dual-layer design: a rugged external PVC shell coupled with a shock-absorbing internal TPU liner. Each case is rigorously drop-tested to withstand falls from up to 8 feet, ensuring your device stays safe.

What is your return policy?
Your satisfaction is guaranteed. If your product is defective or has a manufacturing flaw, we will gladly replace it free of charge.

Please note that our return policy specifically covers product defects. Due to the personalized nature of our products, all sales are final on non-defective items.

If you encounter any issues with your order, please contact our dedicated support team at support@printpup.ca We're here to help!

For More Information
Explore our comprehensive FAQ page to learn more about our products, policies, and brand story.